Thank you for shopping at sassdress! We are committed to providing you with the best possible shopping experience, including efficient and reliable shipping and delivery services. This Shipping & Delivery Policy outlines the terms and conditions related to the shipping of products purchased from our website [www.sassdress.com]. Please read this policy carefully before making a purchase.
1. Shipping Destinations
sassdress ships to the following destinations:
- Domestic: [Your Country]
- International: [List of Countries]
2. Shipping Methods and Costs
We offer various shipping options to meet your needs. Shipping costs are calculated based on the weight, dimensions, and destination of your order. Available shipping methods include:
Domestic Shipping:
- Standard Shipping
- Expedited Shipping
- Express Shipping
International Shipping:
- Standard International Shipping
- Express International Shipping
3. Order Processing Time
All orders are processed within 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
4. Delivery Time
Delivery times may vary based on the shipping method selected and the destination. Estimated delivery times are as follows:
Domestic
International
Please note that these are estimated delivery times and may be affected by factors beyond our control, such as customs delays or postal strikes.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
6. Shipping Restrictions
Please be aware of the following restrictions:
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Some international destinations may have restrictions or additional customs fees and duties. Customers are responsible for any additional charges.
7. Lost or Damaged Packages
sassdress is not responsible for lost or damaged packages. However, if your order is lost or damaged during transit, please contact us at [[email protected]] with your order details, and we will assist you in filing a claim with the shipping carrier.
8. Address Changes
If you need to change your shipping address, please contact us immediately at [[email protected]]. We will do our best to accommodate your request, but we cannot guarantee changes once your order has been processed.
9. Returns and Exchanges
For information on returns and exchanges, please refer to our [Returns & Refunds Policy].
