1. What types of clothing does sassdress offer?
sassdress offers a wide range of fashionable clothing for women, including dresses, tops, bottoms, outerwear, and accessories. Our collection is designed to keep you stylish and on-trend for any occasion.
2. How do I determine my size?
We provide a detailed size guide on each product page to help you choose the right fit. If you have any questions or need further assistance, please contact our customer service team at [[email protected]].
3. How can I place an order?
Placing an order is easy! Simply browse our online store, select the items you wish to purchase, choose the appropriate size and color, and add them to your cart. Once you’re ready, proceed to checkout and follow the instructions to complete your purchase.
4. What payment methods do you accept?
We accept the following payment methods:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards
- PayPal
- Apple Pay
- Google Pay
- Gift Cards (issued by sassdress)
5. How can I track my order?
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier’s website.
6. What is your return policy?
We accept returns within [X] days of the delivery date. Items must be unworn, unwashed, and in their original condition with all tags attached. For more details, please refer to our [Returns & Refunds Policy].
7. How do I initiate a return?
To initiate a return, please contact our customer service team at [[email protected]] with your order number and reason for the return. We will provide you with instructions on how to return your items.
8. Do you ship internationally?
Yes, we offer international shipping to many countries. Shipping costs and delivery times vary based on the destination. Please refer to our [Shipping & Delivery Policy] for more information.
9. How long will it take to receive my order?
Delivery times vary based on your location and the shipping method selected. For estimated delivery times, please refer to our [Shipping & Delivery Policy].
10. Can I change my shipping address after placing an order?
If you need to change your shipping address, please contact us immediately at [[email protected]]. We will do our best to accommodate your request, but we cannot guarantee changes once your order has been processed.
11. What should I do if I receive a damaged or defective item?
If you receive a damaged or defective item, please contact us immediately at [[email protected]] with your order number and a description of the issue. We will work with you to resolve the problem by offering a replacement or refund.
12. How can I contact customer service?
You can reach our customer service team by email at [[email protected]] or by phone . We are here to assist you with any questions or concerns you may have.
13. Do you offer gift cards?
Yes, we offer gift cards that can be purchased and redeemed on our website. Gift cards are available in various denominations and make a perfect gift for any occasion.
14. How can I stay updated on new arrivals and promotions?
To stay updated on our latest collections and special offers, subscribe to our newsletter by entering your email address at the bottom of our homepage. You can also follow us on social media [insert social media handles] for updates and exclusive promotions.
15. What if I have a question that isn’t answered here?
If you have any other questions, please feel free to contact us at [[email protected]]. Our customer service team is always happy to help!
